The staff & department

Executive administration

The chamber’s executive administration consists of the Chamber’s General Manager and the following eight main departments:

Administrative affairs, Membership service center, Financial Affairs, Entrepreneurship and Business Development Center (EBDC), Trade Promotion, Public Relations & Media, Gender Unit, Computer and information technology.
The following is a brief description of the functions and duties of executive administration:

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The Chamber’s General Director:

• Following up the daily functions of the Chamber in addition to supervising the employees.

• Distributing the work load among the employees through the various department managers.

• Supervisingthe preparation of the chamber’s yearly plan and presenting it to the Chamber’s board.

• Supervisingthe monthly and yearly administrative reports.

• Attend, document and arrange for the board meetings incoordination with the Chairman and the Secretary.

• Execute the board decisions in coordination with the Chairman and the General Secretary.

• Represent the Chamber in cooperation and coordination with the Chairman.

• Responsible for hiring the needed staff for the Chamber in coordination with the Chairman and the Board of Directors.

• Following up the Chamber’s activities and events in cooperation with the board and the chairman.

• Authorizepayments and follow up with the treasurer and accountants with regards to normal daily administrative expenses.

General Director: Salah Hussin

Email: [email protected]

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Administrative affairs

This position’s responsibility is to carry out all administrative work for employees, to oversee the hiring of new employees, to follow up on current employees and their records, as well as to keep files for each employee. This includes all the tasks listed below:

• Supervising and controlling employees’ time of work, ensuring the regularity their working time along with administrating various tasks and vacations in line with the bylaws in force.
• Maintaining employee records and files, keeping records in a computerized administrative information system, and making reports according to administrative needs. 
• Follow up on the implementation of the Palestinian labor law and the bylaws of the Palestinian Chambers of Commerce and Industry, as well as the decisions and circulars issued regarding the Chamber’s employees.
• Issuing salary statements, monthly wages and overtime, and all current or Contingent receivables owed to employees or on them. 
• Apply the rules and procedures for discipline at work regarding working time and hours, and taking this into account when calculating the monthly payment of the employees.
• Emphasizing the importance of strengthening communication with different departments to develop the level of performance and achievement of work.
• Follow up the annual evaluation process for all of the Chamber’s employees and archive it.
• Updating the job description cards as well as the job occupant specifications and preparing any amendments in this regard, identifying the chamber’s workforce needs, in cooperation with the General Director and other departments. 
• Following up on the cleanliness, maintenance and guarding of the internal facilities of the chamber. Organizing the provision of hospitality services to employees and visitors.
• Maintaining professional relations among the employees, administration and their departments. Providing all administrative services that would facilitate the tasks of employees in coordination with all departments. 
• Establishing, maintaining and modifying internal procedures and policies followed within the chamber.  
• Announcing official holidays as well as implementing the system of sick, annual and emergency leave. In addition to assisting officials with their role in planning and approving annual leave.

Email: [email protected]

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Membership service center:

The main tasks of the center:

• Renewal of subscriptions
• Update the data of the members of the General assembly.
• Authentications of signatures of those responsible for the membership file and make any amendments to it according to the procedures in force.
• Issuance of different related certificates (businessman certificates, permits, authorized signatures for banks… etc.
• Ratify the validity of signatures.
• Issuance of membership IDs.
• Inviting members to participate in the Chamber’s various activities.
• Carrying out regular field visits for members of The Chamber’s General assembly in order to identify their needs and learn about their problems.
• Issue reports for the members of the General assembly on a regular basis and when needed.
• Conduct workshops related to identifying the needs of the Chamber’s members.
• Follow up on updating the lists of members of the General Assembly published on the Internet page.
• The center also seeks to achieve general objectives, including the following:
• providing the best services to the members.
• observe, update and ensure the accuracy of members’ data.
• coordinate with the General director in all matters related to the Chamber's membership.

Email: [email protected]

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Financial Affairs

The responsibility of this department is to maintain the accounting records of the Chamber and to provide specific and accurate financial data through the use of an effective system in preparing and submitting reports. 

Tasks and responsibilities:

• Supervising the Chamber’s properties, following up and participating in inventory, and preparing lists of the resulting differences. 
• Issuing the monthly financial statements and submitting them to the General Manager.  Monitor all accounting, bank transactions and balances to send them to the General Manager. 
• Making bank settlements and submitting them to the General Manager.
• Issuing the Chamber’s balance sheet in coordination with the Chamber’s General Manager and the auditor. 
• Follow up on daily financial matters from issuing checks, collecting debts and receivables as well as issuing receipts and expenditures. 
• Checking cash flows, especially in regards to annual subscription fees for members of the General Assembly. 
• Control the casher’s fund in cooperation with the treasurer of the chamber. 
• Follow up of approvals of expenditures vouchers with the Chamber's Chairman, Treasurer and General Director.
• Follow-up of the members' tax affairs with the competent departments. 
• Supervising the procurement operations and administrative expenses in coordination with the General Manager, the treasurer, and with the approval of the Chamber's Chairman. 
• Following up the tenants in the Chamber’s building in terms of debt collection, settlement of accounts, issuance of receipts, and this is recorded in the register of each tenant.

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Entrepreneurship and Business Development Center (EBDC):

The Entrepreneurship and Business Development centeris like an arm for the chamber, an institutional framework that provides support to business owners in the governorate, incubates emerging projects, and enhances their chances of success by raising the capabilities and competence of the owners of these projects along with improving and developing their decisions within an integrated system of quality services.

The Entrepreneurship and Business Development Center aims to achieve the following goals:

• Developing business establishments. 
• Increasing the prospects of success for entrepreneurs.
• Raising the capabilities and competencies of business owners.  

Services provided by the Center for Entrepreneurship and Business Development: 

The center's activities are focused on providing development services within the following axes: 

Consultancy service:

The center provides consulting services for business development and provides support for entrepreneur by:

• Analyzing the current projects and identifying ways for improvement and development. 
• Provide advice to applicants based on the analytical studies in improvement and development fields.
• Building the capabilities of entrepreneurs and project workers in the areas of production, financial management, marketing ... etc.
• Providing the necessary information about project registration, branding, competition, market, investment opportunities…etc.  

Training Services: 

• Analyzing the training needs for business projects in Ramallah and Al-Bireh Governorate.
• Providing training programs according to the needs of business projects

Employment Services:

• Matching vacant job opportunities with the right job seekers, in a manner that contributes to reducing the unemployment rates.
• Monitoring and identify the needs of the members’ projects of human resources

Information services:

Providing up-to-date information on the business world at the governorate level and at the national level, and sharing the information with the beneficiaries of the internal authorities in the Chamber and external agencies.

• Providing an updated database on the business world at the governorate level and at the national level.
• Preparing reports on the business world and economic sectors in the governorate to be used in the Chamber's various activities and works.
• Follow up the information section on the Chamber's web page and make sure that is easy to access, catchy,updated and includes valuable information for the beneficiaries.
• Organizing discussion sessions on issues and challenges facing the economic sectors at the governorateor national level.

Email: [email protected]

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Trade Promotion:

The Trade Promotion Department is responsible for organizing exhibitions and trade events in addition to providing good quality advisory services in the field of import and export as the department undertakes the implementation of an integrated package of services, most notably:

• Organizing specialized and comprehensive trade fairs.
• Organizing for Palestinian businessmen and companies to participate in international exhibitions, events and conferences.
• Facilitate the task of Palestinian exporters in accessing foreign markets.  
• Searching for the best business opportunities for Palestinian importers.

Email: [email protected]

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Public Relations:

 The significance of the Public Relations lies in enhancing the Chamber's relationship with members of the General assembly through the communication, and advertisement. The Public Relations Department is like a window through which the Chamber has accesses to the point of views of the members of the General Assembly as well as polarizing their views and suggestions in order to develop the Chamber’s work.  

The services provided: 

• Contact and communicate with members of the General Assembly. 
• Building good relations with the official and private bodies and institutions in the governorate.  
• Organizing activities and events in a manner that enhances the loyalty and affiliation of the members of the general assembly to the Chamber.  
• Issuing flyers and brochures.

• Representing the Chamber in official activities, meetings and events.  

• Organizing field trips for members of the General Assembly.  

• Receiving guests and conducting public courtesy.

The Media: 

 Our goal is to reach you, communicate with you, and provide an opportunity for the business community to have its voice heard objectively and transparently through the use of various communication tools.  

Our tasks:

• Covering the Chamber's news and publishing it in the media.  

•Preparing press releases and reports on the economic situation in the governorate.

• Building partnerships with various media, whether written, audio or video, as well as developing websites to serve the goals of the Chamber.

• Supervising the Chamber's social media.  

•Monitoring and fallowing up the publications issued by the Chamber.  

• Following up and tracking the published economic news locally, regionally and globally.

The Gender Unit:

The unit aims to involve the gender issues in the chamber's policies, programs, projects and budget with the aim of promoting the involvement of women in the private sector, strengthen women's economic growth in addition to improving the quality of the provided services and providing these services fairly and equally.

The services provided by the gender unit:

 •Organizing workshops and meetings to increase women's awareness of their social and economic roles. 

•The use of social media to increase the success of women's projects.

 • Organizing training programs to help businesswomen.

•Holding awareness meetings for women in rural areas. 

• Increasing the involvement of women in local and regional trade fairs and events. 

• promoting interaction between businesswomen and decision makers. 

• Encouraging women, through their participation in the economic life, to take their leadership role in managing relevant institutions such as the chamber, federations, unions, etc.

Email: [email protected]

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Computer and information technology department:

• Equipment, network and internet maintenance.

• Frequent updating of the Chamber’s website.

• Decide on the technical equipment specifications when the need arises.

• Cooperate with the information and studies department in carrying out field studies to update       the Chamber’s data base.

• Provide the needed information when requested by a relevant entity.

• Secure, control and backup the data base.

• Keep track of the computer programs used by the employees.

• Assist in the computer analysis and input of the information provided in the field studies.

• Any other related task requested by the Chamber administration.

Email: [email protected]